Bengal Bikinis will gladly accept any regularly priced, clean, unwashed, unworn, and unused swimsuits for an exchange. Customers wishing to exchange merchandise purchased online at bengalbikinis.com must first contact Bengal Bikinis via email within seven (7) days of receiving the merchandise for an exchange authorization number. The merchandise must be accompanied by original invoice, original packaging, a completed exchange form, sanitary stickers (applicable to all bottoms and one pieces) and original hang tags must still be attached. Customers wishing to exchange must select new item(s) from the current availability and return new items within two weeks, (14) days, of receipt. Unfortunately, Bengal Bikinis does not offer refunds and our policy is an exchange only policy. Customer is responsible for all shipping charges. Shipping and handling charges are nonrefundable.
** all items discounted, purchased on sale or using a promotion code are final sale and cannot be exchanged**
Customers wishing to exchange merchandise purchased online, please read the following steps:
Step 1: Email Bengal Bikinis at firstname.lastname@example.org within seven (7) days of receiving the merchandise to request an exchange authorization number.
Step 2: Visit our web site at www.bengalbikinis.com for exchange options. Bengal Bikinis does not offer store credit, so we recommend you exchange your merchandise within the same style, price range, or collection.
Step 3: You must then print and complete the exchange form and enclose it with your exchange.
DOWNLOAD: Exchange Form
Step 4: Safely package and ship the merchandise. The merchandise must then be postmarked within seven (7) days of receiving an exchange authorization number. Please include the original invoice, original package, a complete exchange form and clearly write your exchange authorization number on the outside of the package, it will be returned to the sender. Please be sure to package the suit securely with labels intact. The merchandise must be clean (free of deodorant or other stains), unwashed, unworn, unused condition with sanitary stickers for all bottoms and one pieces, and original hang tags must still be attached. Bengal Bikinis reserves the right to refuse the package and or return the items back to the sender should the merchandise not abide by this policy.
Note: We strongly recommend you obtain delivery confirmation or some other appropriate method of tracking your exchange. We are not responsible for lost of misdirected exchanges if you do not have proof of shipping and tracking.
Step 5: Track your package and processing of exchanges. Once your merchandise safely arrives at Bengal Bikinis, we will inspect your order to ensure that it is clean, unwashed, unworn, and unused condition with the tags still attached. Please allow 3-5 business days for your exchange to be processed. When your order has been processed, your credit card will be charged for shipping and you will receive an email with a tracking number.